Booking fee policy

By Booking you are confirming ALL of the below has been read and agreed to:

Pamper Parties:

All Children in your booking MUST be minimum of 4 years. The booking parent or guardian is responsible for ensuring all children have their consent forms completed online before arrival (at least 2 days); all forms are sent via email so please check your spam/junk folder.

For adult parties, if you are lucky enough to look under 21 years we will not serve any alcohol without photo identification. The organiser is responsible for ensuring that all participates have their consent forms completed online before arrival (at least 2 days); all forms are sent via email so please check your spam/junk folder.

When booking a pamper party 100% of the fee is due at time of booking. 50%  is non-refundable but it can be transferred to another date ONCE and only if you provide us with 72hrs notice (3 days). You must book for a new date (within 3 months of the original booking date) at the time of change. If a new date is not agreed, then you will need to make a new booking and lose 50% of the fee.

If you cancel without giving 72hrs notice or fail to show, then you will need to make a new booking & 100% of the fee paid will be lost. We understand there may be unforeseen circumstances such as illness however last-minute appointment cancellations result in a loss of income and these terms are in place to protect that and you are agreeing to these terms when making your booking with us.

If there are any changes to your booking with less than 72hrs notice, then you are still required to pay for the full cost of the booking; the cost will not be reduced due to non-attendance.  

Treatments:

All treatments are required to pay 50% booking fee, of the cost at the time of booking, this is non-refundable but is transferable to another date once and only if you provide us with 48hrs notice.  A new booking must be within 2 months of the original booking date. If a new date is not agreed, then you will need to make a new booking and lose your booking fee.

No show or cancellations with less than 24hrs notice- payment is due in full

Our Privacy Policy & GDPR

This privacy policy applies between you, the User of this Website and TJ's Beauty Lounge, the owner and provider of this Website.
TJ's Beauty Lounge takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data
collected by us or provided by you in relation to your use of the Website.
Please read this privacy policy carefully

In this privacy policy, the following definitions are used:
Data collectively all information that you submit to TJ's Beauty Lounge via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; GDPR the General Data Protection Regulation (EU) 2016/679; 

TJ's Beauty Lounge, whose registered office is at 565-569 London Road, Westcliff on Sea, Essex, SS0 9PQ;

Users or any third party that accesses the Website and is not either (i) employed by TJ's Beauty Lounge and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to TJ's Beauty Lounge and accessing the Website in connection with the provision of such services;  the website that you are currently using, www.tjsbeautylounge.co.uk, and any sub-domains of this site unless
expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa; references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; “including” is understood to mean “including without limitation”; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy.
 

Scope of this privacy policy

This privacy policy applies only to the actions of TJ's Beauty Lounge and Users with respect to this Website. It does not extend
to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social
media websites.

For purposes of the applicable Data Protection Laws, TJ's Beauty Lounge is the “data controller”. This means that TJ's Beauty Lounge determines the purposes for which, and the manner in which, your Data is processed.
 

Data collected

We may collect the following Data, which includes personal Data, from you:
name; date of birth; gender; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; web browser type and version (automatically collected); in each case, in accordance with this privacy policy.
 

How we collect Data

We collect Data in the following ways: data is given to us by you ; and data is collected automatically.
TJ's Beauty Lounge will collect your Data in a number of ways, for example: when you contact us through the Website, by telephone, post, e-mail or through any other means; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically: To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
 

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; transmission by email of marketing materials that may be of interest to you; in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in: soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.  To find out how to withdraw your consent, see the section headed “Your rights” below.
 

Who we share Data with

We may share your Data with the following groups of people for the following reasons: any of our group companies or affiliates – to ensure the proper administration of our website and business; our employees, agents and/or professional advisors – to obtain advise from professional advisers; relevant authorities – to facilitate the detection of crime of the collection of taxes or duties; in each case, in accordance with this privacy policy.
 

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. We store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@tjsbeautylounge.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
 

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
 

Your rights

You have the following rights in relation to your Data: Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. Right to data portability – the right to request that we move, copy or transfer your Data. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@tjsbeautylounge.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
 

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. 
 

Changes of business ownership and control

TJ's Beauty Lounge may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of TJ's Beauty Lounge. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
 

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
 

Changes to this privacy policy

TJ's Beauty Lounge reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact TJ's Beauty Lounge by email at hello@tjsbeautylounge.co.uk.